Target Direct Marketing

"Ernan Roman pioneered the linking and sequencing of different communication tools to achieve high purchase impact. He demonstrates the impressive results of integrated direct marketing and points to where today's marketing thinking and practice are heading." -- Philip Kotler J. L. Kellogg Graduate School of Management, Northwestern University Sales and marketing are undergoing a trial by fire-the fire of customers' demands for highquality products and services and for targeted, relevant communications. Ernan Roman's revolutionary process, Integrated Direct Marketing (IDM), is now accepted as the most effective go-to-market strategy for today's competitive and fast-changing market conditions. Since publication of his landmark book in 1988, Roman has been the leader of the rapid development and acceptance of IDM as the marketing strategy of choice. This completely new and expanded work shows how companies, large and small, have used IDM to keep ahead of the changes that are transforming the sales and marketing industry. This book: Positions Integrated Direct Marketing as a proven multimedia strategy that delivers exceptionally high return on marketing investment. Explains how businesses can synchronize advertising, direct mail, telemarketing, and field sales to maximize the strengths of each medium for unparalleled productivity. Demonstrates Integrated Direct Marketing's success in generating double-digit response, increasing the quality and quantity of leads, decreasing the cost of sale and time to sale, and increasing average order and overall profitability. Integrates the database to drive the marketing process, meeting the specific needs and preferences of individual customers andprospects. Explains the creative process of developing mutually supportive multimedia campaigns that cut through the clutter to deliver consistent and powerful sales messages.

Dramatically increase your sales with techniques to gather, store, and use customer information. Good customers are too valuable - and hard to find - for you to risk losing them. especially by being passive, indifferent, or indistinguishable from your competitors. The New Direct Marketing, Third Edition, shows you how to combine databasetechnology with innovative direct marketing methods to first identify, and then profit from. your customers' all-important needs, desires, likes, and dislikes. The unique, authoritative reference work on database management theory and practice for over a decade, now exhaustively revised and updated to encompass today's new technology, The New Direct Marketing, Third Edition, is your key to developingcustomized, customer-focused marketing programs and strategies. Detailed concepts are explained and supported with easy-to-understand graphs, charts, and case studies, giving you the tools you need to: Offset skyrocketing marketing costs by customizing the sequence and flow of your communications; Target promotions and bonus offers based on your customers' previous purchases, buying patterns, and stated preferences. Create ongoing customer dialogues, giving you a constant incoming stream of valuable demographic, psychographic, and lifestyle data. All customers are not created equal. Updated knowledge andstrategies you learn from The New Direct Marketing, Third Edition, will help you expand the boundaries of database marketing today's take-no-prisoners direct marketing battleground.

Direct marketing - Direct marketing is a form of marketing that attempts to send its messages directly to consumers, using "addressable" media, such as mail. Therefore, direct marketing differs from regular advertising in that it does not place its messages on a third party medium, or in the public market, such as a billboard or a radio commercial would.

Direct response marketing - Direct response marketing is a form of marketing designed to solicit a direct response which is specific and quantifiable. The delivery of the response is direct between the viewer and the advertiser, that is, the customer responds to the marketer directly.

Database marketing - Database marketing is a form of direct marketing using databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes. The method of communication can be any addressable medium, as in direct marketing.

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